Shipping & Returns Policy
We ship to Australia, New Zealand and Asia Pacific! We ship out most orders within 2-3 business days. We use Australia Post and Couriers Please to post your orders. EcoJarz is committed to reducing waste in our shipping center, and we try to avoid using plastic for all shipments. We never use bubble mailers, poly envelopes, or other packaging that cannot be recycled. We reuse cardboard from local stores to pad jars and compostable mail bags or reuse cardboard boxes. To learn more about Ecojarz Ethics and commitment to sustainability, CLICK HERE.
We think you will love our products, and want you to be completely happy with your purchase. You may return most items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error, either if you received an incorrect item or defective item.
We will issue a refund as soon as we receive your return package. Please note, that it may take your bank or credit cart several business days to show the refund.
If you need to return an item, please 'Contact Us' with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.